📦

Where's My Package?

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📦

Where's My Package?

Multi-carrier tracking & recovery dashboard

Status breakdown
Per day · last 14 days
Upcoming deliveries · estimated arrival
Recent activity · last 20 events
Granularity
Range
Compare
Carrier
Transit days
Trends & anomalies · this week vs last week
On-time performance · delivered
Days-late distribution · business days · click a bar to filter
Shipping cost per label
Cost by service · what each service actually costs per label
ServiceLabelsAvg costTotalAvg weight$/lbAvg transit
Cost & speed by destination zone
ZoneLabelsAvg costTotalAvg transitOn-time
Where it ships
Avg days to arrive by carrier
Avg days to arrive by ship day
Avg days in transit by service
On-time rate by service
Transit-time distribution
In-transit aging · not yet delivered
On-time rate over time · by week
Exceptions & delays over time · by week
Shipping volume over time · by week
Top destination states · on-time vs late
Destination performance · worst lanes first
DestinationShippedOn-timeExceptionsLateAvg transit
Predicted delays · in transit past the service's typical time
Exception root-cause · why they went wrong
Claims & recovery
Late-delivery refund candidates · guaranteed services · rules vary
Scorecard
ServiceShippedOn-timeExceptionsAvg transitOrder value
Packages
Not delivered & in transit ≥ N business days — catches stuck packages UPS never flagged.
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Status Tracking # Service Last activity ETA Days Progress
📭

No packages yet

Paste some UPS tracking numbers above and hit Add & Track to get started.

🔍

No packages match your filters

Claims & recovery Late deliveries on guaranteed services are refund candidates — file within 15 days.
TrackingServiceDeliveredDays late DeadlineRecoverableStatus
No refund candidates or open claims in view. 🎉
Tracking data © UPS. Delivered packages are final and are never re-polled.

Settings

Slack or Discord incoming webhook. You'll get a message when a package is delivered or hits an exception.

Message @BotFather → /newbot for a token, then start a chat with your new bot and message @userinfobot to get your chat ID.

The 10-minute backlog worker steadily processes new shipments and rechecks moving packages about every 2 hours.

Automatically archive delivered packages older than this. 0 = never.

Your warehouse ZIP. Analytics uses it to work out how far each package travelled and which shipping zone (1–8) it landed in. Leave blank to turn the zone breakdown off.

Opens the order # in your own system. Put [ORDERNUMBERHERE] where the order number goes. ShipStation-imported packages always keep a second link to the ShipStation order too.

Carrier tracking APIs

UPS is configured server-side. Add credentials below to track FedEx, USPS and DHL shipments. Secrets are write-only — leave blank to keep the current value.

FedEx · OAuth client credentials
USPS · OAuth client credentials
DHL · API key

Summaries cover shipped / delivered / out-for-delivery counts plus exceptions, returns and delays.

Leave blank to send everything to your main notification channel. Deliveries always go to the main channel.